It was far not the first experience of charter bareboat for me, but it was one of the few times when I can't say anything negative about charter company. Initially we booked Lagoon 38 of 2016, but ~ 1 week before our charter we were upgraded to Lagoon 42 of 2017 absolutely for free. Guess it was something wrong with the first one, but anyway. So I would say it was as good charter experience as it could be. Catamaran itself was absolutely fine, we hadn't any problems with it, passed check in and check out smoothly and quickly.
The only advice I would give to potential clients - don't count on snorkeling masks and paddles that are included - much better to take yours with you.